COVID-19 has brought unprecedented changes and challenges to the health care workforce. Prior to the pandemic, physicians, nurses and other caregivers were already experiencing record rates of workrelated
burnout or depression. Research on health care workers caring for COVID-19 patients during the pandemic shows an alarming increase in rates of anxiety, depression, insomnia and burnout.
“We’re living in a different world right now – everyone’s wearing masks, we can’t hug each other, everyone is guarded,” said Jeannine Loucks, MSN, RN-BC PMH, manager of the emergency clinical decision unit of the emergency care center at St. Joseph Hospital Orange. “We’re doing whatever it takes to get the job done for maintaining the safety of our
patients but it’s the uncertainty, the fear of the unknown, that’s difficult. Staff are asking themselves, ‘Am I going to bring the coronavirus home to my family? How do I manage my own fears?’”
Like other health care providers across the nation, St. John’s Well Child &
Family Center was blindsided by the COVID-19 pandemic when it first hit.
“We were responding, literally, minute by minute to something
none of us had ever experienced before,” said Jim Mangia, CEO of
St. John’s, which operates health clinics and community health centers
that provide care for patients at 18 locations in South Los Angeles,
Compton and Lynwood. “It was a horrendous situation. Everyone was
out there fighting for themselves, without any support from the federal
government. It was like having to build an airplane while you’re in flight.”
The innovative community investment strategy models outlined in
the report have made a mark in multiple regions across the U.S.
but have been slow to spread to Southern California. Emerging
partnerships between public health departments and hospitals seek
to change that. Through a review of more than 100 resources and
case studies and 30 key informant interviews, the new report
identifies best practices where partnerships and investment
strategies address the root causes of health inequities and
improve community health.
Last week, in the midst of the COVID-19 pandemic, organizations, advocates, and policymakers across the nation were virtually celebrating the third-annual Black Maternal Health Week (April 11–17) and deepening the conversation about black maternal health in the U.S. While progress has been made, data shows that black mothers and their babies disproportionately experience higher rates of adverse birth outcomes compared to other groups.
Finding innovative solutions to support employees during the COVID-19 pandemic, USC Verdugo Hills Hospital is partnering with Sodexo to launch an in-house grocery delivery service – and is moving to the widespread use of iPads to connect patients with staff and family members.
HASC’s Communities Lifting Communities community health initiative regularly shares stories on innovative solutions to challenges that face member hospitals and their neighbors. To submit a story, contact CLC executive director Susan Harrington (below). While not every story can be developed into a feature, all will be carefully reviewed and considered.
This month USC Verdugo, in partnership with the food services provider, launched an in-house grocery delivery system. Employees can place grocery orders for staple items such as milk, eggs, fruits/vegetables, and frozen items twice a week. Employees pick up their ordered items in the hospital’s cafeteria and can pay with a credit card, cash, or payroll deduction. The program was piloted with 10 people recently, and the first week of operation it had 25 orders.
Huntington Hospital is partnering with its Pasadena
neighbors—Young & Healthy and the Pasadena Unified School
District—to spearhead Trauma-Informed Care, a program designed to
address the impact trauma (both physical and emotional) has on
the community’s well-being and healthcare in general.
Trauma-Informed Care is an approach that involves understanding,
recognizing and responding to the effects of all types of trauma.
It emphasizes physical, psychological and emotional safety for
both patients and providers, and helps survivors rebuild a sense
of control and empowerment.
In many communities, hospitals are the only place where individuals experiencing homelessness can receive medical care. As California hospitals contend with the dramatic growth in homeless patients,
they must comply with a new state law (SB 1152) implemented in January
2019, which requires them to provide homeless patients a meal, clothing and vaccine screenings prior to discharge. Hospitals must also try to find homeless patients a bed at a safe destination, offer transportation and document the steps they have taken to do so.
Communities Lifting Communities is working to advance significant systems change through a collective impact model involving hospitals and health systems, public health departments, community clinics, Medi-Cal Managed Care Plans and other stakeholders to improve community health.